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Prove Marketing ROI
 

Boost your marketing productivity


Use Star CRM within the familiar Microsoft Outlook email window
Add Office Outlook contacts to marketing lists with a few mouse clicks
Create documents and mail-merges with embedded Microsoft Word capabilities
 

Manage your data effectively


Effortlessly import data from other sources into Star CRM
Confirm data import status with automatic email notification
Use predefined data-mapping rules or create new ones on the fly
Intelligently cleanse your data to eliminate duplications and decrease your cost per engagement (CPE)
 

Pinpoint your marketing efforts


Set up personal or public data views for re-use
Easily share target lists with colleagues or vendors
Create highly targeted lists and associate them with campaigns
Use natural language queries to instantly segment customers or prospects
Export lists into multiple formats for bulk email or direct mail communications
 

Streamline your campaign planning


Tailor messages and offers to highly targeted lists
Use predefined workflows to streamline approvals
Save time and money with re-usable campaign templates
Set up product catalogues, price lists, and discounts for optimal offers
Plan and track activities, tasks, budgets, and details for each marketing activity
 

Simplify campaign execution with Star CRM


Create rules to trigger responses based on customer interest
Initiate and distribute campaigns and communications instantly
Create on-the-fly campaigns with the Quick Campaign Wizard
Manually or automatically assign tasks or leads to individuals or groups
Use embedded Mail Merge capabilities to instantly send mass communications
 

Manage events efficiently


Track and manage all event and customer details on one central platform
Holistically manage event planning and execution from beginning to end
Track details related to venues, rooms, event sessions, speakers, and sponsors
Track key metrics and measure the return on investment to optimize future events
 

Improve response


Score responses using predefined algorithms
Convert responses to leads and opportunities with a few mouse clicks
Capture and store responses and leads in one place for easy tracking
Instantly assign leads with full interaction history to the right sales person
Track responses across communications channels, linking them to campaigns and lead sources
 

Business CRM will automate your workflows


Accelerate approvals using predefined workflows
Boost productivity with personal, team, or organizational workflows
Dynamically assign tasks to the right person using configurable rules
Automate actions with triggers based on events, time, or business logic
Set alerts and reminders of campaign milestones to inform appropriate people
 

Gain greater insights


Use robust data cubes for trending analyses
Track key campaign indicators with built-in reports
Measure your marketing success with key performance indicators (KPIs)
Identify trends and allocate resources with powerful predictive analytics
 

Work anywhere with Star CRM


Update or create campaigns on the fly
Update, qualify, or assign leads while on the road
Track budgets and push through approvals while on the road
Analyse responses, leads, and campaign ROI with rich offline reporting
Access customer data from any Web-enabled device anywhere, anytime
 
 
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Deliver impactful marketing campaigns and consistent communications
 
Give your marketing professionals robust CRM data cleansing and segmentation tools, campaign management features, and insightful marketing analytics to increase the effectiveness of marketing programs, improve efficiencies and better track key metrics. Star CRM solutions for marketing provide a holistic and comprehensive set of marketing capabilities so you can target your customers more effectively.
 
Plan more proactively
Transform customer information into clear, actionable knowledge thanks to deep CRM analytics that enable your company to respond quickly to changing customer preferences and emerging market opportunities.
 
Gain a clear view of your customers
Gain a clear, 360-degree view of the customer with access to deep CRM segmentation based on comprehensive customer, sales, and demographic information.
 
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Get your marketing mix right
Use reporting and analysis features to evaluate the performance of your print, email, online, and other marketing efforts so that you can concentrate on your most effective marketing channels.
 
Manage work more easily
Provide your marketers with business CRM functionality as a natural extension of Microsoft Office Outlook 2007, so they can manage customer email, appointments, tasks, and contacts from a single business application. Create CRM marketing communications quickly with Microsoft Office Word 2007 Mail Merge.
 
Execute smart marketing campaigns
Use intelligent list and segmentation features to reach prospective customers, retain existing customers, and transform successful CRM campaigns into templates that can easily be re-used.
 
Get real-time visibility with Star CRM
Take advantage of deep reporting and analysis capabilities to track response rates, measure interest levels, and monitor costs for every CRM campaign and activity in real time.
 
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