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| Prove Marketing ROI |
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Boost your marketing productivity
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Use Star CRM within the familiar Microsoft Outlook email window |
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Add Office Outlook contacts to marketing lists with a few mouse clicks |
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Create documents and mail-merges with embedded Microsoft Word capabilities | | |
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Manage your data effectively
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Effortlessly import data from other sources into Star CRM |
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Confirm data import status with automatic email notification |
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Use predefined data-mapping rules or create new ones on the fly |
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Intelligently cleanse your data to eliminate duplications and decrease your cost per engagement (CPE) | | |
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Pinpoint your marketing efforts
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Set up personal or public data views for re-use |
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Easily share target lists with colleagues or vendors |
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Create highly targeted lists and associate them with campaigns |
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Use natural language queries to instantly segment customers or prospects |
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Export lists into multiple formats for bulk email or direct mail communications | | |
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Streamline your campaign planning
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Tailor messages and offers to highly targeted lists |
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Use predefined workflows to streamline approvals |
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Save time and money with re-usable campaign templates |
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Set up product catalogues, price lists, and discounts for optimal offers |
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Plan and track activities, tasks, budgets, and details for each marketing activity | | |
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Simplify campaign execution with Star CRM
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Create rules to trigger responses based on customer interest |
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Initiate and distribute campaigns and communications instantly |
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Create on-the-fly campaigns with the Quick Campaign Wizard |
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Manually or automatically assign tasks or leads to individuals or groups |
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Use embedded Mail Merge capabilities to instantly send mass communications | | |
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Manage events efficiently
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Track and manage all event and customer details on one central platform |
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Holistically manage event planning and execution from beginning to end |
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Track details related to venues, rooms, event sessions, speakers, and sponsors |
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Track key metrics and measure the return on investment to optimize future events | | |
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Improve response
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Score responses using predefined algorithms |
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Convert responses to leads and opportunities with a few mouse clicks |
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Capture and store responses and leads in one place for easy tracking |
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Instantly assign leads with full interaction history to the right sales person |
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Track responses across communications channels, linking them to campaigns and lead sources | | |
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Business CRM will automate your workflows
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Accelerate approvals using predefined workflows |
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Boost productivity with personal, team, or organizational workflows |
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Dynamically assign tasks to the right person using configurable rules |
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Automate actions with triggers based on events, time, or business logic |
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Set alerts and reminders of campaign milestones to inform appropriate people | | |
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Gain greater insights
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Use robust data cubes for trending analyses |
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Track key campaign indicators with built-in reports |
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Measure your marketing success with key performance indicators (KPIs) |
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Identify trends and allocate resources with powerful predictive analytics | | |
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Work anywhere with Star CRM
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Update or create campaigns on the fly |
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Update, qualify, or assign leads while on the road |
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Track budgets and push through approvals while on the road |
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Analyse responses, leads, and campaign ROI with rich offline reporting |
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Access customer data from any Web-enabled device anywhere, anytime | | |
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| Deliver impactful marketing campaigns and consistent communications |
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| Give your marketing professionals robust CRM data cleansing and segmentation tools, campaign management features, and insightful marketing analytics to increase the effectiveness of marketing programs, improve efficiencies and better track key metrics. Star CRM solutions for marketing provide a holistic and comprehensive set of marketing capabilities so you can target your customers more effectively. |
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| Plan more proactively |
| Transform customer information into clear, actionable knowledge thanks to deep CRM analytics that enable your company to respond quickly to changing customer preferences and emerging market opportunities. |
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| Gain a clear view of your customers |
| Gain a clear, 360-degree view of the customer with access to deep CRM segmentation based on comprehensive customer, sales, and demographic information. |
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| Get your marketing mix right |
| Use reporting and analysis features to evaluate the performance of your print, email, online, and other marketing efforts so that you can concentrate on your most effective marketing channels. |
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| Manage work more easily |
| Provide your marketers with business CRM functionality as a natural extension of Microsoft Office Outlook 2007, so they can manage customer email, appointments, tasks, and contacts from a single business application. Create CRM marketing communications quickly with Microsoft Office Word 2007 Mail Merge. |
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| Execute smart marketing campaigns |
| Use intelligent list and segmentation features to reach prospective customers, retain existing customers, and transform successful CRM campaigns into templates that can easily be re-used. |
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| Get real-time visibility with Star CRM |
| Take advantage of deep reporting and analysis capabilities to track response rates, measure interest levels, and monitor costs for every CRM campaign and activity in real time. |
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